All Systems Operational

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We will post notes and incidents here when any component of the Plum service has issues. Feel free to subscribe for updates. You can find a link to this page on our landing page.

Uptime over the past 90 days. View historical uptime.
🏦 Bank Connections ? Operational
90 days ago
100.0 % uptime
Today
➡️ Deposits Operational
⬅️ Withdrawals Operational
📈 Investments Operational
💳 Plum Card Operational
90 days ago
100.0 % uptime
Today
💬 Chat Operational
💬 Chat Webviews ? Operational
🌍 API Operational
🤗 Live Support ? Operational
Depositors Operational
90 days ago
100.0 % uptime
Today
Plum application ? Operational
90 days ago
100.0 % uptime
Today
Messenger Operational
90 days ago
100.0 % uptime
Today
Application interface Operational
90 days ago
100.0 % uptime
Today
KYC Operational
90 days ago
100.0 % uptime
Today
Interest credit Operational
90 days ago
100.0 % uptime
Today
Cash ISA Operational
90 days ago
100.0 % uptime
Today
Plum Interest Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Feb 5, 2025

No incidents reported today.

Feb 4, 2025
Temporary Display Issue with Investment Holdings and Order Submissions
Resolved - This incident has been resolved.
Feb 4, 18:46 GMT
Identified - The issue has been identified and a fix is being implemented.

Rest assured that your funds are always safe with Plum.

We would like to apologise for the inconvenience this may have caused.
Feb 4, 16:55 GMT
Investigating - We are aware that some users are not able to view their Investment holdings or submit orders.

The issue is being worked on by our Tech team with the highest priority.

Rest assured that your funds are always safe with Plum.

We would like to apologise for the inconvenience this may have caused.
Feb 4, 16:36 GMT
Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.

Jan 27, 2025

No incidents reported.

Jan 26, 2025

No incidents reported.

Jan 25, 2025

No incidents reported.

Jan 24, 2025

No incidents reported.

Jan 23, 2025

No incidents reported.

Jan 22, 2025
Discrepancies in Displayed Investments Balance - UK
Resolved - This incident has been resolved and the discrepancies are fixed.

We're sorry for any inconvenience caused.

Please be assured that your money is always safe with Plum.
Jan 22, 08:25 GMT
Monitoring - A fix has been implemented and we are monitoring the results.

This was solely a display issue; your actual Investment balance remains accurate and unaffected.

We're sorry for any inconvenience caused. Please be assured that your money is always safe with Plum.
Jan 21, 15:12 GMT
Identified - The issue has been identified and a fix is being implemented.

This is solely a display issue; your actual Investment balance remains accurate and unaffected.

We're sorry for any inconvenience caused.

Please be assured that your money is always safe with Plum.
Jan 21, 09:44 GMT
Investigating - We are aware that some users may notice discrepancies in their Investment balances.

This is solely a display issue; your actual Investment balance remains accurate and unaffected.

We’re currently investigating this and aim to resolve the issue as soon as possible.

We're sorry for any inconvenience caused. Please be assured that your money is always safe with Plum.
Jan 20, 19:43 GMT
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