Stock Sell Orders Delay

Incident Report for Plum Fintech

Resolved

This incident has now been resolved. Happy New Year!

Posted Dec 31, 2024 - 16:30 GMT

Identified

The issue has since been identified, and we're working on resolving it as soon as possible.

Posted Dec 31, 2024 - 10:45 GMT

Investigating

We are aware that some customers might experience a delay in the completion of their Stock sell orders.

The issue is being worked on by our Tech team with the highest priority.

Rest assured that your funds are always safe in the meantime.

We would like to apologise for the inconvenience this may have caused.

Posted Dec 31, 2024 - 10:07 GMT

This incident affected: ⬅️ Withdrawals.