Halifax connection issues
Identified - We are currently experiencing connection issues with Halifax accounts. We are liasing with our partner to get this sorted asap.

I am sorry for the inconvenience. Bear in mind you can still manually deposit/withdraw your funds.
Oct 21, 09:54 BST

About This Site

We will post notes and incidents here when any component of the Plum service has issues. Feel free to subscribe for updates. You can find a link to this page on our landing page.

🏦 Bank Connections ? Operational
➡️ Deposits Operational
⬅️ Withdrawals Operational
📈 Investments Operational
💬 Chat Operational
💬 Chat Webviews ? Operational
🌍 API Operational
🤗 Live Support ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 23, 2019
Banking partner outage
Resolved - This incident has been resolved.
Oct 23, 09:05 BST
Identified - Our Banking Provider is experiencing some technical issues which is affecting new users signing up. This may also mean existing users accounts aren't fully functioning. Pending deposits and all withdrawals are unaffected. If you are experiencing issues please try again tomorrow.
Oct 22, 17:25 BST
Oct 20, 2019

No incidents reported.

Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019
Deposits due 15 Oct delayed
Resolved - This incident has been resolved.
Oct 17, 10:07 BST
Identified - Due to operational issues deposits that were supposed to land 15 Oct have been delayed. We are very sorry about this and are working very hard to process them as quickly as possible. They should be in by tomorrow at the very latest.
Oct 16, 10:24 BST
Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

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