Monitoring - We have identified the issue affecting some withdrawals, and our payment partner has now restored normal Faster Payments processing.
New withdrawal requests should now be processed without delays.
If your withdrawal was submitted while the issue was ongoing and is still pending, there's no need to retry or submit a new request. Our team is actively working to process these outstanding withdrawals as quickly as possible.
We apologise for the inconvenience
Jul 28, 2026 - 09:44 BST
New withdrawal requests should now be processed without delays.
If your withdrawal was submitted while the issue was ongoing and is still pending, there's no need to retry or submit a new request. Our team is actively working to process these outstanding withdrawals as quickly as possible.
We apologise for the inconvenience
Jul 28, 2026 - 09:44 BST
Identified - We are currently aware of an issue affecting some withdrawals.
Our payment partner is experiencing delays with Faster Payments processing, which may cause some withdrawals to remain pending for longer than usual.
We are actively monitoring the situation and working with our provider to restore normal service as quickly as possible.
There is no need to retry or resubmit your withdrawal. Any pending withdrawals will remain in the queue while the issue is being investigated.
We apologise for the inconvenience and will provide further updates as soon as we have more information.
Jul 27, 2026 - 18:51 BST
Our payment partner is experiencing delays with Faster Payments processing, which may cause some withdrawals to remain pending for longer than usual.
We are actively monitoring the situation and working with our provider to restore normal service as quickly as possible.
There is no need to retry or resubmit your withdrawal. Any pending withdrawals will remain in the queue while the issue is being investigated.
We apologise for the inconvenience and will provide further updates as soon as we have more information.
Jul 27, 2026 - 18:51 BST
About This Site
We will post notes and incidents here when any component of the Plum service has issues. Feel free to subscribe for updates. You can find a link to this page on our landing page.
🏦 Bank Connections
Operational
➡️ Deposits
Operational
⬅️ Withdrawals
Degraded Performance
📈 Investments
Operational
💳 Plum Card
Operational
💬 Chat
Operational
💬 Chat Webviews
Operational
🌍 API
Operational
🤗 Live Support
Operational
Depositors
Operational
Plum application
Operational
Messenger
Operational
Application interface
Operational
KYC
Operational
Interest credit
Operational
Cash ISA
Operational
Plum Interest
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.