All Systems Operational

About This Site

We will post notes and incidents here when any component of the Plum service has issues. Feel free to subscribe for updates. You can find a link to this page on our landing page.

Uptime over the past 90 days. View historical uptime.
🏦 Bank Connections ? Operational
90 days ago
100.0 % uptime
Today
➡️ Deposits Operational
⬅️ Withdrawals Operational
📈 Investments Operational
💬 Chat Operational
💬 Chat Webviews ? Operational
🌍 API Operational
🤗 Live Support ? Operational
Saver Rules Operational
90 days ago
100.0 % uptime
Today
Plum application ? Operational
90 days ago
100.0 % uptime
Today
Messenger Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 18, 2021

No incidents reported today.

May 17, 2021

No incidents reported.

May 16, 2021

No incidents reported.

May 15, 2021

No incidents reported.

May 14, 2021

No incidents reported.

May 13, 2021

No incidents reported.

May 12, 2021

No incidents reported.

May 11, 2021

No incidents reported.

May 10, 2021

No incidents reported.

May 9, 2021
Essential maintenance impacting withdrawals for EUR users
Completed - The scheduled maintenance has been completed.
May 9, 02:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 00:00 BST
Scheduled - This maintenance will affect accounts in EUR alone.

Due to essential maintenance happening between 23:00 UTC on 8th May and 01:00 UTC on 9th May, any withdrawals made during this time will be settled on Monday 10th May.


We apologise for any inconvenience caused, and suggest you avoid withdrawing from your Primary Pocket during this 2-hour window if you need access to your money on Sunday (any withdrawals made after 1AM on Sunday will be processed in real-time, as normal).
May 7, 16:44 BST
May 8, 2021

No incidents reported.

May 7, 2021
Delays in Withdrawals
Resolved - This incident has been resolved.
May 7, 16:46 BST
Update - We are continuing to investigate this issue.
Apr 30, 12:09 BST
Investigating - We are currently investigating this issue.
Apr 29, 19:57 BST
Instant deposits delays
Resolved - This incident has been resolved.
May 7, 16:39 BST
Update - We are continuing to investigate this issue.
Apr 30, 12:46 BST
Investigating - We are currently investigating this issue.
Apr 30, 09:49 BST
May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

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