All Systems Operational

About This Site

We will post notes and incidents here when any component of the Plum service has issues. Feel free to subscribe for updates. You can find a link to this page on our landing page.

🏦 Bank Connections ? Operational
90 days ago
100.0 % uptime
Today
➡️ Deposits Operational
⬅️ Withdrawals Operational
📈 Investments Operational
💳 Plum Card Operational
90 days ago
100.0 % uptime
Today
💬 Chat Operational
💬 Chat Webviews ? Operational
🌍 API Operational
🤗 Live Support ? Operational
Depositors Operational
90 days ago
100.0 % uptime
Today
Plum application ? Operational
90 days ago
100.0 % uptime
Today
Messenger Operational
90 days ago
100.0 % uptime
Today
Application interface Operational
90 days ago
100.0 % uptime
Today
KYC Operational
90 days ago
100.0 % uptime
Today
Interest credit Operational
90 days ago
100.0 % uptime
Today
Cash ISA Operational
90 days ago
100.0 % uptime
Today
Plum Interest Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 11, 2025
Resolved - This incident has been resolved.
Feb 11, 10:06 GMT
Identified - We're aware that some users may be experiencing loading issues and slower performance with their app.

This is being worked on by our Tech team with the highest priority.

We would like to apologise for the inconvenience this may have caused.

Feb 10, 10:25 GMT
Feb 10, 2025
Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025
Resolved - This incident has been resolved.
Feb 5, 16:39 GMT
Identified - We are aware that some users are not able to access their Investments Discovery page.

The issue is being worked on by our Tech team with the highest priority.

Rest assured that your funds are always safe with Plum.

We would like to apologise for the inconvenience this may have caused.

Feb 5, 16:26 GMT
Feb 4, 2025
Resolved - This incident has been resolved.
Feb 4, 18:46 GMT
Identified - The issue has been identified and a fix is being implemented.

Rest assured that your funds are always safe with Plum.

We would like to apologise for the inconvenience this may have caused.

Feb 4, 16:55 GMT
Investigating - We are aware that some users are not able to view their Investment holdings or submit orders.

The issue is being worked on by our Tech team with the highest priority.

Rest assured that your funds are always safe with Plum.

We would like to apologise for the inconvenience this may have caused.

Feb 4, 16:36 GMT
Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.