Monitoring - We have identified the root cause as an issue with one of our third-party service providers. A fix has been implemented and services are coming back online. We are currently monitoring the systems to ensure everything remains stable
Oct 20, 2026 - 12:53 BST
Oct 20, 2026 - 12:53 BST
Identified - We are currently investigating an issue that is preventing users from accessing the app. Our engineering team is actively working to identify the root cause and restore service as quickly as possible. We apologize for the disruption this is causing and will provide our next update within.
Oct 20, 2026 - 08:14 BST
Oct 20, 2026 - 08:14 BST
About This Site
We will post notes and incidents here when any component of the Plum service has issues. Feel free to subscribe for updates. You can find a link to this page on our landing page.
π¦ Bank Connections
Degraded Performance
β‘οΈ Deposits
Degraded Performance
β¬
οΈ Withdrawals
Degraded Performance
π Investments
Degraded Performance
π³ Plum Card
Degraded Performance
π¬ Chat
Operational
π¬ Chat Webviews
Operational
π API
Degraded Performance
π€ Live Support
Operational
Depositors
Degraded Performance
Plum application
Operational
Messenger
Operational
Application interface
Operational
KYC
Operational
Interest credit
Operational
Cash ISA
Degraded Performance
Plum Interest
Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.