Plum Fintech Status

All Systems Operational

About This Site

We will post notes and incidents here when any component of the Plum service has issues. Feel free to subscribe for updates. You can find a link to this page on our landing page.

🏦 Bank Connections Operational

➡️ Deposits Operational

⬅️ Withdrawals Operational

📈 Investments Operational

💬 Chat Operational

💬 Chat Webviews Operational

🌍 API Operational

🤗 Live Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 15, 2018

No incidents reported today.

Nov 14, 2018

No incidents reported.

Nov 13, 2018

Bank connection failures

Resolved - This incident has been resolved.
Nov 13, 15:27 GMT

Investigating - One of our providers is having infrastructure problems which affects re-linking and changing bank accounts. We're in contact with them.
Nov 13, 12:16 GMT

Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

Facebook Webview Loading Issues

Resolved - This incident has been resolved.
Nov 7, 17:19 GMT

Update - We are continuing to work on a fix for this issue.
Nov 7, 17:19 GMT

Identified - Our Facebook webviews are failing to load intermittently. This is caused by a problem in the Messenger SDK, supplied by Facebook to build bots. There is an open issue at Facebook currently and they are investigating.
Nov 7, 08:51 GMT

Nov 6, 2018

No incidents reported.

Nov 5, 2018

No incidents reported.

Nov 4, 2018

No incidents reported.

Nov 3, 2018

No incidents reported.

Nov 2, 2018

No incidents reported.

Nov 1, 2018

No incidents reported.