Delay in Mutual Funds Transactions Settlement
Identified - We're aware that some customers might be experiencing a delay in completing their Mutual Fund transactions.

The issue has been identified and is being worked on.

We're sorry for any inconvenience caused.
May 13, 2025 - 08:27 BST

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Uptime over the past 90 days. View historical uptime.
🏦 Bank Connections ? Operational
90 days ago
100.0 % uptime
Today
➡️ Deposits Operational
⬅️ Withdrawals Operational
📈 Investments Degraded Performance
💳 Plum Card Operational
90 days ago
100.0 % uptime
Today
💬 Chat Operational
💬 Chat Webviews ? Operational
🌍 API Operational
🤗 Live Support ? Operational
Depositors Operational
90 days ago
100.0 % uptime
Today
Plum application ? Operational
90 days ago
100.0 % uptime
Today
Messenger Operational
90 days ago
100.0 % uptime
Today
Application interface Operational
90 days ago
100.0 % uptime
Today
KYC Operational
90 days ago
100.0 % uptime
Today
Interest credit Operational
90 days ago
100.0 % uptime
Today
Cash ISA Operational
90 days ago
100.0 % uptime
Today
Plum Interest Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 18, 2025

No incidents reported today.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025
Pending EUR Deposits
Resolved - This incident has been resolved.
May 13, 09:32 BST
Identified - We are currently experiencing a delay in the settlement of some deposits that were originally expected to be completed on May 9.

Our tech team has identified the issue and is actively working to resolve it.

Please rest assured that your money remains secure during this time.

We sincerely apologise for the inconvenience and appreciate your patience while we work to fix this.

Thank you!
May 10, 11:40 BST
May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025
May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025
Delayed deposits from
Resolved - This incident has been resolved.
May 5, 16:20 BST
Monitoring - A fix has been implemented and we are monitoring the results.
May 4, 12:03 BST
Identified - We are currently experiencing a delay in the settlement of some deposits that were originally expected to be completed on May 2nd.

Our Tech team has identified the issue and is actively working to resolve it.

Please rest assured that your money remains safe during this time.

We sincerely apologise for the inconvenience and appreciate your patience while we work to fix this.

Thank you for bearing with us!
May 3, 11:26 BST
May 4, 2025
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