We will post notes and incidents here when any component of the Plum service has issues. Feel free to subscribe for updates. You can find a link to this page on our landing page.
🏦 Bank Connections
Operational
90 days ago
99.73
% uptime
Today
➡️ Deposits
Operational
⬅️ Withdrawals
Operational
📈 Investments
Operational
💳 Plum Card
Operational
90 days ago
100.0
% uptime
Today
💬 Chat
Operational
💬 Chat Webviews
Operational
🌍 API
Operational
🤗 Live Support
Operational
Depositors
Operational
90 days ago
100.0
% uptime
Today
Plum application
Operational
90 days ago
100.0
% uptime
Today
Messenger
Operational
90 days ago
100.0
% uptime
Today
Application interface
Operational
90 days ago
100.0
% uptime
Today
KYC
Operational
90 days ago
100.0
% uptime
Today
Interest credit
Operational
90 days ago
100.0
% uptime
Today
Cash ISA
Operational
90 days ago
100.0
% uptime
Today
Plum Interest
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Jun 16, 16:28 BST
Investigating -
We are currently aware of an issue affecting some GBP withdrawals. Our payment partner is experiencing delays with Faster Payments processing, which may cause some withdrawals to remain pending for longer than usual. We are actively monitoring the situation and working with our provider to restore normal service as quickly as possible. There is no need to retry or resubmit your withdrawal. Any pending withdrawals will remain in the queue while the issue is being investigated. We apologise for the inconvenience and will provide further updates as soon as we have more information.
Jun 16, 15:02 BST