All Systems Operational

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We will post notes and incidents here when any component of the Plum service has issues. Feel free to subscribe for updates. You can find a link to this page on our landing page.

🏦 Bank Connections ? Operational
90 days ago
100.0 % uptime
Today
➡️ Deposits Operational
⬅️ Withdrawals Operational
📈 Investments Operational
💳 Plum Card Operational
90 days ago
100.0 % uptime
Today
💬 Chat Operational
💬 Chat Webviews ? Operational
🌍 API Operational
🤗 Live Support ? Operational
Depositors Operational
90 days ago
99.0 % uptime
Today
Plum application ? Operational
90 days ago
100.0 % uptime
Today
Messenger Operational
90 days ago
100.0 % uptime
Today
Application interface Operational
90 days ago
100.0 % uptime
Today
KYC Operational
90 days ago
100.0 % uptime
Today
Interest credit Operational
90 days ago
100.0 % uptime
Today
Cash ISA Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 21, 2024

No incidents reported today.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024
Resolved - This issue has now been resolved, so all upcoming automatic deposits will take place as usual next Monday.

If you would like to manually deposit in the meantime, you can do so by tapping ‘Add money’ at the top of your home screen.

We’re really sorry for any inconvenience caused by this!

Jul 10, 10:03 BST
Investigating - We're aware that scheduled automated deposit rules did not take place as intended for some customers.

We're currently working on resolving this issue as quickly as possible.

We sincerely apologise for any inconvenience this may have caused and want to reassure you that your money is always safe with Plum.

Jul 8, 11:30 BST
Jul 9, 2024

No incidents reported.

Jul 8, 2024
Resolved - The incident has been resolved.

Chipotle (CMG) trading is re-enabled.

We apologize for any inconvenience this may have caused.

Jul 8, 11:44 BST
Identified - A message for stock investing customers:

Trading for Chipotle (CMG) shares has been temporarily restricted. This is due to the new prices not being available yet.

As soon as we have the new prices available, and the issue is resolved, trading will resume.

We're sorry for any inconvenience caused in the meantime.

Jul 8, 11:06 BST
Resolved - The incident has now been resolved.

All affected transactions have been processed and settled.

Once again, we apologise for any inconvenience this may have caused. Rest assured your money is always safe with Plum.

Jul 8, 09:31 BST
Identified - We are aware that some customers might experience a delay in the completion of their sell orders of mutual funds.

The issue has been identified and is being worked on by our Tech team with the highest priority.

Rest assured that your funds are always safe in the meantime.

We would like to apologise for the inconvenience caused.

Jul 4, 16:40 BST
Jul 7, 2024

No incidents reported.