All Systems Operational

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We will post notes and incidents here when any component of the Plum service has issues. Feel free to subscribe for updates. You can find a link to this page on our landing page.

Uptime over the past 90 days. View historical uptime.
🏦 Bank Connections ? Operational
90 days ago
100.0 % uptime
Today
➡️ Deposits Operational
⬅️ Withdrawals Operational
📈 Investments Operational
💳 Plum Card Operational
90 days ago
100.0 % uptime
Today
💬 Chat Operational
💬 Chat Webviews ? Operational
🌍 API Operational
🤗 Live Support ? Operational
Depositors Operational
90 days ago
100.0 % uptime
Today
Plum application ? Operational
90 days ago
100.0 % uptime
Today
Messenger Operational
90 days ago
100.0 % uptime
Today
Application interface Operational
90 days ago
100.0 % uptime
Today
KYC Operational
90 days ago
100.0 % uptime
Today
Interest credit Operational
90 days ago
100.0 % uptime
Today
Cash ISA Operational
90 days ago
100.0 % uptime
Today
Plum Interest Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 7, 2025

No incidents reported today.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025
UK - Direct Debit Deposits Settlement Delay
Resolved - This incident has been resolved.
Jul 3, 12:03 BST
Investigating - We're aware that some customers in the UK may be experiencing delays with their Direct Debit deposits that were due to settle on 2nd July.

The issue is being investigated and worked on by our Tech team with the highest priority.

Rest assured that your funds are safe in the meantime.

We apologise for any inconvenience caused.
Jul 3, 10:58 BST
Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025
Scheduled Database Maintenance
Completed - The scheduled maintenance has been completed.
Jun 25, 07:22 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 05:22 BST
Scheduled - The Plum app will undergo scheduled maintenance on Wednesday, June 25th, between 05:00 AM and 07:00 AM BST (UK time).

During this time, the app will be temporarily unavailable.

We're sorry for any inconvenience this may cause.



L'application Plum fera l'objet d'une maintenance programmée le mercredi 25 juin, entre 05h00 et 07h00 (heure britannique, BST).

Pendant cette période, l'application sera temporairement indisponible.

Nous nous excusons pour la gêne occasionnée.
Jun 24, 10:34 BST
Jun 24, 2025

No incidents reported.

Jun 23, 2025
Users May See Incorrect Tier Prompt
Resolved - This incident has been resolved.

We're sorry for any inconvenience caused!
Jun 23, 10:11 BST
Monitoring - A fix has been implemented, and we are monitoring the results.

We're sorry for any inconvenience this has caused and appreciate your patience!
Jun 20, 15:02 BST
Investigating - We're aware that some users may be presented with a subscription promotion screen when attempting to buy funds, despite already being on the correct subscription tier.

Our team is actively investigating and working to resolve this issue as quickly as possible.

We're sorry for any inconvenience caused and appreciate your patience.
Jun 19, 13:47 BST
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