Deposits delayed

Incident Report for Plum Fintech

Resolved

This incident has been resolved.
Posted Jun 10, 2019 - 14:41 BST

Update

Some savings due to complete on 30th to 5th June are still pending due to an operational backlog processing payments. If you have savings still pending from these dates, we are working to process the payments as fast as possible. We are very sorry for any inconvenience!
Posted Jun 05, 2019 - 09:49 BST

Update

Some savings due to complete on 30th to 5th June are still pending due to an operational backlog processing payments. If you have savings still pending from these dates, we are working to process the payments as fast as possible. We are very sorry for any inconvenience!
Posted Jun 05, 2019 - 00:00 BST

Update

We are continuing to work on a fix for this issue.
Posted Jun 03, 2019 - 10:57 BST

Update

We are continuing to work on a fix for this issue.
Posted Jun 03, 2019 - 10:46 BST

Identified

We are still experiencing delays with deposits - pending deposits due to settle on 30th and 31st May will reach Plum accounts this afternoon. We're very sorry for the inconvenience!
Posted May 03, 2019 - 18:00 BST
This incident affected: ➡️ Deposits and ⬅️ Withdrawals.