Delayed deposits from 12.04.19

Incident Report for Plum Fintech

Resolved

This incident has been resolved.
Posted Apr 13, 2019 - 16:32 BST

Update

We are continuing to work on a fix for this issue.
Posted Apr 13, 2019 - 16:32 BST

Identified

Our Team have identified and now fixed the issue, all deposits still pending from yesterday will reach Plum accounts in the next few hours.
Posted Apr 13, 2019 - 10:43 BST

Investigating

Due to an operational delay, deposits due to reach Plum accounts yesterday 12th April are still pending. Our Tech Team are working on getting this fixed as soon as possible!
Posted Apr 13, 2019 - 10:29 BST
This incident affected: ➡️ Deposits.