Direct Debit Deposits Settlement Delay

Incident Report for Plum Fintech

Resolved

This incident has now been resolved and all affected transactions are settled.

Rest assured that your funds are always safe with Plum.

We apologise for any inconvenience caused.

Posted Oct 24, 2024 - 20:39 BST

Investigating

We're aware that some customers might be experiencing a delay in completing their Direct Debit Deposits.

The issue is being investigated and worked on by our Tech team with the highest priority.

Rest assured that your funds are always safe with Plum in the meantime.

We apologise for any inconvenience caused.

Posted Oct 23, 2024 - 08:44 BST

This incident affected: ➡️ Deposits.